This Privacy Policy ("Policy") governs the collection, processing, storage and disclosure of personal data by au777, accessible at au777.cam ("Platform", "we", "us", "our"). It applies to all users who access, register on or interact with the Platform, including users based in Pakistan.
au777 serves primarily Pakistani users and presents all content in English. Where we reference Pakistani payment services — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — we do so purely as familiar local context for our audience. Such references do not constitute any partnership, endorsement or data-sharing arrangement with those financial service providers unless otherwise explicitly stated.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately and contact us to request account closure if applicable.
The following terms carry the meanings set out below throughout this Policy:
au777 collects personal data in the following categories depending on the nature of your interaction with the Platform:
When you create an Account, we collect your full legal name, date of birth, email address, phone number and chosen password (stored in hashed form). This data is necessary to establish and manage your Account.
To fulfil KYC and AML obligations, we may collect copies of government-issued identity documents. For Pakistani users, this typically includes a Computerised National Identity Card (CNIC) or international passport, and may extend to proof of residential address and a selfie or liveness-check image. KYC documents must be submitted only through the Platform's official secure HTTPS verification portal.
We collect records of your deposit and withdrawal transactions, including amounts, timestamps, payment method references and processing statuses. We do not store full card numbers or sensitive payment credentials in our systems; such data is handled by the Operator's payment processing partners under their own security protocols.
We automatically collect IP address, device type, operating system, browser type and version, session duration, pages visited and referring URLs. This data assists with fraud prevention, platform security, performance optimisation and analytics.
Records of your communications with our support team — including live chat transcripts, email correspondence and support ticket contents — are retained for quality assurance, training and dispute resolution purposes.
We collect data relating to your gaming and betting activity on the Platform, including game selections, bet amounts, session frequency and responsible gambling tool usage. This data is used to provide the service, conduct AML monitoring and support responsible gambling interventions where appropriate.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, email, DOB, phone | Account creation & management |
| Identity (KYC) | CNIC, passport, selfie | Age & identity verification, AML |
| Financial | Transaction amounts, method references | Payment processing, AML monitoring |
| Technical | IP address, device, browser | Security, fraud prevention, analytics |
| Communications | Chat logs, email records | Support, disputes, quality assurance |
| Behavioural | Game history, bet patterns | Service delivery, responsible gambling |
We process your personal data for the following specific purposes:
We process personal data on the following legal bases:
au777 does not sell your personal data to third-party marketers or advertising networks. We may share your personal data in the following limited circumstances:
We share data with carefully selected third-party service providers who process data on our behalf, including payment processors, KYC verification providers, fraud detection services, cloud infrastructure providers and customer support platform vendors. All service providers are required to handle data securely and in accordance with our instructions.
We may disclose personal data to the Operator's licensing authority, law enforcement agencies, financial intelligence units or other competent authorities where we are legally required to do so — including in connection with AML reporting obligations or responses to valid legal process.
In the event of a merger, acquisition or sale of all or a material portion of the Operator's business, personal data may be transferred to the successor entity. You will be notified of any such transfer that materially affects your data rights.
The Platform uses cookies and similar tracking technologies, including web beacons and local storage, to operate core Platform functionality, maintain your session, remember your preferences and collect aggregated analytics data.
Most web browsers allow you to control cookies through their settings. Blocking essential cookies may impair Platform functionality. For more information on managing cookies in your specific browser, refer to your browser's help documentation.
We retain personal data only for as long as necessary to fulfil the purposes set out in this Policy, including:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
au777 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or destruction. These measures include:
Subject to applicable law, you have the following rights with respect to your personal data. To exercise any of these rights, contact us using the details in Section 14. We will respond within a reasonable timeframe and no later than thirty (30) days of receiving a valid request.
Please note that some rights are subject to exceptions and may be limited where retention is required to comply with a legal obligation or to defend legal claims. We will always explain any applicable limitation clearly in our response.
The Platform is strictly for persons aged 18 years or older, or the higher minimum age required by the operator's licensing jurisdiction. au777 does not knowingly collect personal data from individuals below the applicable minimum age.
If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered or is accessing the Platform, please contact us immediately at [email protected].
au777 is an international platform. Your personal data may be transferred to and processed in countries outside your country of residence, including countries where data protection laws may differ from those in Pakistan.
Where such transfers occur, we implement appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure that your personal data receives an adequate level of protection regardless of where it is processed.
By using the Platform, you acknowledge that your personal data may be transferred internationally in the manner described above. If you have questions about specific transfer mechanisms, please contact us using the details in Section 14.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or the services we offer. Where changes are material, we will provide reasonable notice by posting the revised Policy on the Platform with an updated effective date.
We encourage you to review this Policy periodically. Continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not accept a revised Policy, please cease use of the Platform and contact us to close your Account.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact the au777 data team through the following channels. All times are referenced in Pakistan Standard Time (PKT, UTC+5).
These cards summarise the core privacy protections in place for all au777 users. They complement — not replace — the full Policy text above.
All data transmitted between your device and the Platform is protected by 256-bit TLS/SSL encryption. Look for the padlock in your browser's address bar on every au777 page.
au777 does not sell, rent or trade your personal data to marketers, advertisers or unrelated third parties — full stop. Your data exists to operate the service, not to generate additional revenue from your profile.
Access, rectification, erasure, portability — your data rights are enforceable and we respond to all valid requests within 30 days. Contact us at any time to exercise them.
Identity documents are processed only through our official secure HTTPS portal. Never send your CNIC, passport or selfie through unsecured chat or email. KYC data is encrypted at rest.
We do not hold your data indefinitely. Retention periods are tied to legal obligations and operational needs. Once those periods expire, data is securely deleted or anonymised.
When we update this Policy, we say so clearly and give you time to review the changes. We will not bury material updates in obscure footnotes.
This Privacy Policy works together with our Terms & Conditions and Responsible Gambling page to give you a complete picture of how we operate.
18+ only. Gambling involves financial risk. Play responsibly. Local laws may restrict gambling.